Introduction
Client: Daily Milk Sri Lanka (a sub‑brand of Lanka Milk Foods)
Industry: FMCG – Dairy Beverages
Daily Milk is one of Lanka Milk Foods’ flagship dairy brands aimed at Gen Z and millennial consumers. The brand’s goal was to reignite excitement around milk consumption and connect with a younger, social‑media savvy audience. This case study illustrates how we leveraged TikTok to spark a nationwide dance challenge that made Daily Milk a trending topic across Sri Lanka.
Objective & Challenge
Objective
- Increase brand awareness and recall among Gen Z (ages 15–24)
- Boost engagement on social platforms (TikTok, Instagram, Facebook)
- Encourage user‑generated content featuring the product
Challenge
Milk is often perceived as an everyday staple lacking excitement. Daily Milk needed to break through the clutter and create a conversation that felt fresh and authentic. The brand had tried traditional promotions and TV ads in the past with limited traction among younger audiences. With competitors launching trendy campaigns, Daily Milk risked being seen as old‑fashioned.
Strategy
Following our case‑study framework, we identified the pain points and designed a strategy to make Daily Milk the hero of its own story:
- Audience Research: We analysed TikTok usage trends in Sri Lanka and found that dance challenges were driving massive participation among teens and young adults. The target group loved to co‑create content and follow viral trends.
- Positioning: We positioned Daily Milk as a fun, energetic brand that fuels creativity. The campaign motto “Drink the Beat” connected the product to music and movement.
- Influencer Mix: We selected eight local TikTok influencers (two mega influencers and six micro‑influencers) with strong engagement in the 15–24 demographic. This mix helped maximise reach while keeping costs in check.
- Content Framework: We planned a 60 % influencer‑led launch and 40 % brand‑generated content. Influencers would debut the dance, while our channel would release behind‑the‑scenes footage, tutorials and interactive polls.
- Cross‑Platform Activation: The challenge would live primarily on TikTok but be amplified on Instagram (Reels), Facebook, and YouTube Shorts. Paid ads would support organic reach.
- Incentive: To encourage participation, we announced weekly prizes (branded merchandise and a year’s supply of Daily Milk) for the most creative entries.
Execution
Content Creation
- Signature Dance: We worked with a choreographer to create a simple 15‑second routine set to a custom jingle with a catchy hook. The dance incorporated holding a Daily Milk carton as a prop.
- Influencer Launch: Influencers posted the dance with the hashtag #DrinkTheBeat. Each created a personalised twist to attract their followers.
- Brand Content:
- Behind‑the‑scenes videos showing the dance rehearsal and recording.
- Tutorial videos breaking down the moves.
- Polls and Q&As asking followers to choose their favourite dance variations.
Paid Promotion
- TikTok Spark Ads: Boosted top influencer videos to target users aged 15–24 in Sri Lanka.
- Instagram & Facebook Ads: Short video snippets promoted the hashtag and directed viewers to TikTok.
- YouTube Ads: Six‑second bumper ads teased the challenge and drove traffic to TikTok.
Community Engagement
- User‑Generated Content (UGC): Encouraged fans to upload their own dance with the hashtag. We featured the best videos weekly on Daily Milk’s social pages.
- Giveaways: Held random draws for participants who tagged @DailyMilkSL and used the hashtag.
- Customer Support: Monitored comments and questions to maintain a positive, supportive community.
Timeline
- Week 1: Influencer launch, initial paid promotion.
- Week 2: Brand tutorials and behind‑the‑scenes; UGC spotlight begins.
- Week 3: Additional influencer collaborations; mid‑campaign giveaway announced.
- Week 4: Final push, competition winners announced; wrap‑up montage video.
Results
| Metric | Before Campaign | After Campaign |
| TikTok followers | 5,000 | 23,500 (+370 %) |
| Total video views | – | 1.3 million |
| Unique participants | – | 2,700 user‑generated videos |
| Brand recall (survey) | 32 % | 59 % (+27 points) |
| Website traffic from social | 1,200/week | 4,600/week (+283 %) |
| Sales uplift (month vs. previous) | baseline | +18 % |
Additional highlights:
- The campaign hashtag #DrinkTheBeat trended on Sri Lankan TikTok for two consecutive weeks.
- Daily Milk’s Instagram engagement rate increased from 4 % to 11 % during the campaign.
- The campaign reached an estimated 1.8 million unique users across all platforms.
Challenges & Solutions
- Slow initial uptake. The challenge didn’t explode in the first 48 hours. We responded by posting a “duet” tutorial with a popular micro‑influencer, which boosted participation.
- Platform algorithm changes. Mid‑campaign, TikTok modified its algorithm, reducing organic reach. We increased the paid Spark Ads budget by 20 % to maintain momentum.
- Skepticism about authenticity. Some followers questioned whether the challenge was purely promotional. We addressed this by sharing genuine behind‑the‑scenes footage and encouraging employees to join the challenge on their personal accounts.
Lessons Learned
- Micro‑influencers matter: Smaller creators often drove higher engagement and spurred UGC because followers saw them as more relatable.
- User experience comes first: Simple choreography and a catchy jingle made it easy for anyone to join. Complexity would have discouraged participation.
- Cross‑platform synergy is key: TikTok initiated the challenge, but Instagram and Facebook amplified reach and brought more entrants.
- Authenticity sells: Transparency about the process and involving real employees built trust and reduced skepticism.
Conclusion & Next Steps
The Daily Milk TikTok dance challenge successfully re‑positioned the brand as modern and engaging, achieving substantial increases in reach, engagement and sales. Lanka Milk Foods plans to expand on this momentum with seasonal challenges and integrate similar approaches for other sub‑brands like Ambewela and Lakspray. Future campaigns will continue leveraging UGC, but with deeper storytelling to highlight nutritional benefits and sustainability.